Question 1

Do you make office visits or house calls?

Accepted Answer

Yes!  We are fully mobile and can come to you if needed.  For members of our PC Care Club, we offer we cover house calls within the Albuquerque area. There may be trip charges for Rio Rancho, Placitas, Bernalillo, or the south valley.   Call us for an estimate!

Question 2

Can transfer data from my old computer to my new computer?

Accepted Answer

Yes!  whether you have a PC or a Mac we can help transfer data to your new computer!  We can also assist with buying a new computer and often have a selection of used and refurbished computers at the shop.  So come check out the selection!

Question 3

Where can I recycle my old electronics?

Accepted Answer

Right here!  Just bring them down to the shop and we'll recycle them for free!  We also will remove any hard drives and either destroy them or hand them back to you for free so that you know your data is safe!

Question 4

Can you remove a virus without losing my data?

Accepted Answer

In many cases, yes!  But it really depends on the virus and the level of infection.  While many computer repair places in Albuquerque might default to wiping the PC and reinstalling windows, we take a more nuanced approach and try to clear the virus as efficiently as possible without losing your data.  That said, there are some cases that a full wipe is needed, in most of those cases, we can back up your data first.

Question 5

I dropped my laptop, is the screen replaceable?

Accepted Answer

Yes!  Call us to get a free estimate.  But most screens are replaceable so you won't need a whole new computer!

Question 6

Do you have used computers?

Accepted Answer

Yes!  We have a small inventory of used and refurbished computers that changes regularly!  Call us or stop by to see what we have!

What computer problem may we solve for you today?

Frequently asked questions